Values:

Winning attitude. We can do it.
Integrity - building Respect & Trust.
Safety always.
Excellence in service to our clients.
Our goal is to win loyal clients.
We add value to our clients.
Listening to understand our clients.


The Munro Consulting Approach:

We are skilled & independent Observers who are not caught up in managing the day to day pressures of meeting deadlines and targets.

We will consider all facets of your business including your:
  * Vision and Values
  * Key Performance Indicators (KPIs)
  * Safety, Health & Environment
  * Quality Systems
  * Outputs - products or services
  * Cost of Goods Sold
  * People
  * Organisation structure
  * Equipment and Systems
  * Processes
  * Supply Chain
  * Problem solving

We always find improvement opportunities outside the original scope of our project.

The Munro Consulting 8 Step Process:

1. Define the Problem or Opportunity
2. Question, Listen & Observe
3. Gather data - Reality vs. Perception
4. Analyse and prioritise the gaps
5. Agree on the Improvement Plan
6. Facilitate your workforce to implement the top opportunity
7. Confirm and sustain improvements
8. Commence the next highest opportunity

• Analysis & Improvement Tools:
  
  We utilise whatever tools are best to improve your business, including:
  * Using data versus perceptions
  * Encouraging a 'We Can' mindset
  * Daily Management Meetings
  * Prioritising opportunities
  * Housekeeping (5S) & Kaizen Blitz
  * Reduction of all forms of waste
  * Problem solving techniques
  * Statistical process control
  * Total Productive Management
  * Management operating systems
  * Process & Value Stream Mapping
  * Other Process Improvement tools, e.g. Cycle Times & Change Overs
  
  
  Your Return on Investment:
  
  Financial payback can potentially be up to 5 times the cost of our our services with a large part of the return available in less than 12 months. In most cases, cost savings and/or productivity improvements commence within days of our involvement. In one unusual case, a one off problem was solved within 3 hours with significant immediate payback.
  
  We always find improvement opportunities outside the original scope of our project.